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Coastway Guarantees
1. To Develop an Understanding of your needs
We will develop an understanding of your immediate and long-term needs. This will allow us to give you a better perspective of your options even if you decide to purchase the specific hardware, software, service or support elsewhere.
2. To give you considered recommendations
We will give you considered recommendations based upon our current research and knowledge, and provide the alternatives for financing these recommendations. If we can't help you, we will tell you.
3. To give you dedicated service
After ordering IT equipment from Coastway, we will continue to service your long-term requirements. If you have any questions with regards to maintenance or operations, feel free to call us.
4. To keep you updated
We will keep you informed of IT products that you have expressed an interest. From time to time, these product promotions can reduce your overall costs. Be sure to let us know what you are interested in as your needs evolve!
5. To keep you and your staff more productive
Coastway will help you and your staff be more productive with your IT hardware and software with training options. Small personalized training can get you the personal attention to go to the next level.
6. To keep you up and running
If you take advantage of our onsite maintenance agreements, we can guarentee service response times, and remote support for even more immediate needs. Our depot service can resolve most notebook, printer, and peripheral repairs as well.
7. To provide Added-Value at a Fair Price
We distinquish ourselves by meeting your needs with competitive prices as well. We can help you to a competitive business advantage by our additional technical services and ongoing dedicated support.
Free Tech Support
If you need technical expertise that is based upon solid experience, contact Coastway and try our PC technician on a trial basis. See our Free Tech Support Offer for more details.
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High Availability Servers and Disaster Recovery
Call us for a discussion on your High Availability /Disaster Recovery needs. We have solutions that can provide you with a guarenteed Recovery Point Objective and Recovery Time Objective, insuring you are up and running within a specific time frame at the agreed minimal data loss.
What our clients have said:"...They are friendly, responsive to our needs...they had my company's best interests at heart..." "We have always been satisfied with the equipment purchased through Coastway and the technical follow up is great..." "Pleasant, personal service...price competitive...respond quickly to any enquiry and provide prompt service." "Coastway is my one-stop IT vendor. It doesn't matter what I need; products, services or advice, Coastway has answers..." Read More client comments Try us out!Are you a business of three or more Windows PCs located in the Vancouver metropolitan area? We are offering new clients a means of evaluating our onsite services by giving you the first support call at 50% off. Learn more here Call me at 604-659-5050I would be happy to discuss your IT needs! Daken Ariel, Owner
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